Please see below for the list of restricted items. None of the items listed below are not allowed to be brought into venue.

▶ Knives, Weapons
▶︎ Bags/luggage larger than 35x42x15cms
▶ Professional cameras including telephoto or zoom lensesas
▶ Video cameras / Action Cameras
▶︎ Audio recording devices
▶ Tri pods, Selfie sticks
▶︎ Glass products / Cans / Bottles
▶ Drones
▶ Fireworks
▶ Large Signs or Signage unrelated to the show
▶︎ Umbrellas except for folding umbrella
▶︎ Laser pointers / LED Pickets
▶ Animals, Pets

• Regardless of the above, any items prohibited by law or deemed dangerous for security reasons are not allowed to be brought in.
• We are unable to hold prohibited items at the entrance. If necessary, please store them in nearby coin lockers in advance.

Baggage inspections will be conducted with metal detectors at the entrance for this event. Entry may take some time, so we kindly ask that you arrive with plenty of time to spare.

Taking photos and videos with professional cameras, handy video cameras, and tablets are prohibited. The use of smartphones and personal compact digital cameras is allowed. However, any photography or recording for commercial purposes is strictly prohibited. Absolutely no flash. No transmission or broadcast whatsoever may be made. Please be mindful not to disturb other customers when taking photos and videos with smartphones.

Waiting for the artist's arrival or departure around the venue, including overnight stays, is strictly prohibited. Any accidents or incidents resulting from such actions must be resolved between the involved parties. The artist, promoters, and venue will not take any responsibility. Additionally, please note that if any malicious behavior occurs, entry to the performance may be denied, and offenders may be handed over to the police.

Door tickets will be available at the box office from 5:30 PM today.

For the tickets info, plaese check at the venue.

※Cash, credit card, and electronic payment will be accepted.
※Children under age 6 cannnot enter the concert.

The details of schedule for VIP Upgrade Ticket benefits is updated. Click the following link to see more details.

【IMPORTANT】For VIP Upgrade Ticket Holders

【Items】

・T-shirt (4 types)   ¥6,500
・Long Sleeve T-Shirt　   ¥7,500
・Hoodie　　　　   ¥11,000
・Cap (2 types)　    ¥5,000
・Poster (2types)　 ¥3,000

【Opening Hours】

 Merch Presale：15:30〜 After Show
 Location：Ariake Arena, Sub Arena (located adjacent to main arena)
 
*If you wish to purchase items after the show, please do not go outside the venue after the show, and proceed to the sub-arena following the instructions of the staff. 

【Payment Methods】

Cash / Credit Card / Electronic Payment
 
 

【Notice】

* All sales prices are including tax.
* The sales details and prices are subject to change.
* Each product has a limited number of items. Please note that some items may be sold out.
* We don't provide a plastic bag. 
* Customers who do not have tickets to the concert can also purchase the merchandise.
* We do not accept returns or exchanges except for defective items. Please check the size and other details before purchase.
* We may limit the number of items that can be purchased. In addition, if a staff member determines that a large quantity of an item is clearly for resale, we will refuse to sell it. Please understand this in advance. 
* Due to the curfew of the venue, the queue may be closed midway after the show.

Now, with the stage plan confirmed, extra additional tickets will be released!

It'll be on sale at Ticket PIA from Nov 23rd (Sat) at 12:00 pm (noon). Don't miss this opportunity!

●Additional Ticket

・SS seats : ¥18,500
・S seats : ¥16,500
・Restricted View Seats* : ¥10,500

*Restricted View Seats might be difficult to see the entire stage, production, or the performers.

●On Sale Date ※First come first served

　November 23rd (sat) 12:00 PM (noon)

　Grab your ticket from Here

The tickets for SS-seat, S-seat, A-seat are SOLD OUT!

VIP upgrade tickets for those who already have an event ticket for this show are still available!

*You must have the event ticket (SS-seat, S-seat or A-Seat ticket) to enjoy the VIP benefits.
*Please make sure to read notice regarding the VIP Upgrade Ticket outline before purchasing the tickets.

VIP upgrade tickets with special experience or special merch will be available from GOS on Sep 21!

Click here to see more details.

Imagine Dragons, an alternative rock band from Las Vegas, will perform in Tokyo in this December for the first time in these 6 years, for their latest album "LOOM"!

Don't miss this opportunity to experience their powerful and breathtaking live performance which surprizes all over the world!

※Please bring your official ID (with photo) with you on the day of the performance as there'll be ID check. If you don't bring your ID, you will not be able to receive the benefits.

※This package doesn’t include an event ticket. To enjoy any kind of benefits of the VIP Upgrade Package, you must have an event ticket (SS seat / S seat / A seat / Restricted View Seat).

※If you do not have an event ticket, you will not be allowed to enter the concert venue. Also, without an event ticket, you cannot use VIP upgrade privileges only (ex. the autographed guitar only, pre-show on-stage photo only, a limited tour poster only, a merchandise gift only, a laminated pass only, merchandise priority lane only, and exclusive information counter only).

※The content of the benefits is subject to change without prior notice.

※When participating, please cooperate with the staff's instructions to ensure a smooth operation. If the staff deems it necessary, you may be asked to leave the event.

※During the event, we request that you take personal responsibility for managing your valuables.

※Please be aware that the VIP upgrade tickets are non-refundable under any circumstances after your purchase. Even if you purchase VIP upgrade tickets only and are unable to acquire event tickets, we cannot provide a refund for the VIP upgrade package.

【Schedule】

15:30 - 　　　 Merch presale at Sub Arena (*VIP priority lane available)
15:30 - 　　　 VIPs check-in / Please come to the entrance on west side of the venue
17:00 -            Doors Open for Ultimate VIP Experience ticket holders (VIP entrance is available)
17:15 -            Pre-show On-Stage Photo
17:30 -            Doors open for all ticket holders

*All times are subject to change.

【Check-in Counter Information】

If you go to the right toward the front entrance, you will see the VIP entrance and Check-in counter. At the check-in counter, you can receive the VIP gift items (a tour poster, exclusive merchandise gift, and VIP laminate and lanyard) from 15:30.

※Please collect the items before the show starts (19:00).

【VIP Upgrade Ticket Benefit details】

Pre – show On-stage photo where Imagine Dragons will be performing later

- Please come to the venue before door time at 17:00.
- Staff will escort you to the VIP entrance as soon as the venue is ready. Pre – show On-stage photo is planned to start at 17:15, please note that the start time may change depending on the venue's preparation status.

※If you do not arrive by 17:00, you may not be able to participate in the pre-show on stage photo session. Even in such cases, we will not be able to offer any refunds or compensation.
※The artist will not be participating in on-stage photo session.

Tour Poster, Exclusive merchandise gift, and VIP laminate and lanyard

Please receive the tour poster, exclusive merchandise gift, and VIP laminate at the venue on the show day.

※Please pick them up on the day of the event. Please note that we will not be able to ship them to you after the show date.

Priority Lane to the Merch Counter

Merch Presale is scheduled as following time. VIP Priority Lane will be available during the presale.

15:30 - 　Merch presale (*VIP Priority Lane is available)

※The list of merchandise on this website and our SNS .
※The schedule of merch presale is subject to change.

Take home a guitar played on stage by a member of Imagine Dragons that night

- The guitar will be handed over to you after the show at the designated location, which will be told by the staff on the day of the event.
- The guitar will be provided with the artist’s autograph on it.
- Please make sure to pick up the guitar on the day of performance. We are unable to arrange for delivery or any other form of follow-up at a later date.

On-site experience host

If you have any questions about this VIP, our dedicated staff will be available to assist you.
Please feel free to ask the staff at the check-in counter.

※This package doesn’t include an event ticket. To enjoy any kind of benefits of the VIP Upgrade Package, you must have an event ticket (SS seat / S seat / A seat / Restricted View Seat).

※If you do not have an event ticket, you will not be allowed to enter the concert venue. Also, without an event ticket, you cannot use VIP upgrade privileges only (ex. a limited tour poster only, a merchandise gift only, a laminated pass only, merchandise priority lane only, or exclusive information counter only).

※The content of the benefits is subject to change without prior notice.

※Please be aware that the VIP upgrade tickets are non-refundable under any circumstances after your purchase. Even if you purchase VIP upgrade tickets only and are unable to acquire event tickets, we cannot provide a refund for the VIP upgrade package.

【Schedule】

15:30 - 　　　 Merch presale at Sub Arena (*VIP priority lane available)
15:30 - 　　　 VIPs check-in / Please come to the entrance on west side of the venue
17:30 -            Doors open (*VIP entrance is available)

*All times are subject to change.

【Check-in Counter Information】

If you go to the right toward the front entrance, you will see the VIP entrance and Check-in counter. At the check-in counter, you can receive the VIP gift items (a tour poster, exclusive merchandise gift, and VIP laminate and lanyard) from 15:30.

※Please collect the items before the show starts (19:00).

【VIP Upgrade Ticket Benefit details】

Tour Poster, Exclusive merchandise gift, and VIP laminate and lanyard

Please receive the tour poster, exclusive merchandise gift, and VIP laminate at the venue on the show day.

※Please pick them up on the day of the event. Please note that we will not be able to ship them to you after the show date.

Priority Lane to the Merch Counter

Merch Presale is scheduled as following time. VIP Priority Lane will be available during the presale.

15:30 - 　Merch presale (*VIP Priority Lane is available)

※The list of merchandise on this website and our SNS .
※The schedule of merch presale is subject to change.

On-site experience host

If you have any questions about this VIP, our dedicated staff will be available to assist you.
Please feel free to ask the staff at the check-in counter.

• Door and show times are subject to change.
• Tickets will NOT be reissued for any reason, including damage, loss, or forgetting the ticket on the day of the performance.
• Transferring tickets to a third party, reselling tickets for commercial purposes, or selling tickets at auction is prohibited.
• Please use public transportation to get to the venue.
• In the event that the show is canceled or postponed, no compensation will be provided for travel and accommodation expenses (including cancellation fees) to the venue.
• Please note that some seats may be difficult to see the stage depending on the performance.

Customers using wheelchairs must use the designated handicap area for safety reasons. For customers who wish to view from a wheelchair, please purchase a S Seat ticket and apply as follows from the contact form 

Only one accompanying person is allowed to enter the handicap area. The accompanying person also needs a ticket. Additionally, please be aware that space is limited.

• Your name
• Date of attending the show
• Category of ticket purchased
• Presence of an accompanying person or not
• Contact phone number
• Type of wheelchair used (manual or electronic)
• Seat number (if already printed on the tickets)